Terms & Conditions

Reservations and Payments for rooms at Hotel Asia The Dawn™ are based directly on current rates at the time of the reservations. Please be aware that rates and availability are subject to change in real time and without prior notice. Once we have received your reservation request containing the necessary booking and payment through the designated sales network your reservation shall be confirmed. At that time you will receive an e-mail containing the reservation confirmation. Reservations may be made anytime prior to arrival.

Amendments and Cancellations: Should you wish to change any details of your booking, we will do our best to help. However confirmation of any such reservation amendments would depend on room availability. If you need to cancel your reservation, the charges plus applicable taxes shown below become payable by you.

• 1. 15 days prior to arrival – 25% of the applicable room tariff per reserved room.
• 2. 07 days prior to arrival – 50% of the applicable room tariff per reserved room
• 3. 04 days prior to arrival – 100% of the applicable room tariff per reserved room.

Group bookings: If your reservation is for 5 or more rooms but less than 15 rooms we treat it is as a Group Booking. Please note that group bookings need to be cancelled at least 7 days prior to arrival. In case you cancel the reservation for a group booking the following charges plus applicable taxes become payable by you.

• 1. Less than 21 days but more than 7 days prior to arrival - 50% of the applicable room tariff for the block of rooms reserved by you.
• 2. Less than 7 days prior to arrival – 100% of the applicable room tariff per reserved room.

Block bookings: If your reservation is for 15 or more rooms we treat it is as a Block Booking. Please note that block bookings need to be cancelled at least 10 days prior to arrival. In case you cancel the reservation for a block booking the following charges plus applicable taxes become payable by you.

• 1. Less than 21 days but more than 7 days prior to arrival - 50% of the applicable room tariff for the block of rooms reserved by you.
• 2. Less than 7 days prior to arrival – 100% of the applicable room tariff per reserved room.

Reservation holding period: At the time of making your reservation we ask you for your expected time of arrival. As we have a 24 hour checking in cycle this facilitates us to serve you better. However in case of your non-arrival at the designated time we shall hold your reservation for upto 2 hours. At the end of 2 hours, we consider that you are not arriving and release your reservation. In case this happens we levy the No Show charge (as explained under Amendments & Cancellation) to you. To avoid being charged please inform us about any delay in your arrival to the hotel or any amendments to your reservation. The Policy for Amendments and Cancellations as described in that section shall apply. Room charge for one night will be charged to your credit card as per policy.

Limitation of Liability: Hotel Asia The Dawn™ is responsible only for the reservation and guarantees the same at the hotel on your date of arrival as per the reservation and nothing more.We are not in a position to guarantee your safety against accidents, acts of God, theft, or even acts of negligence. All activities have inherent risks to health and safety and Hotel Asia The Dawn™ will not be responsible for any eventualities related to services booked through us.

Modification: Hotel Asia The Dawn™ may at any time modify these terms and conditions and your continued use of this service will be conditioned upon the terms and conditions in force at the time of your use.

JURISDICTION: All Disputes are subject to Shimla Jurisdiction Only.